FAQ
Check out this video to learn How to Assemble Fotostrap.
Fotostrap is dedicated to camera safety and we want to ensure that you are using your fotostrap correctly. For your convenience we have created a short demonstration film on "how to put on your Fotostrap." Please take a minute to watch this film and make sure you have put on your strap correctly. If you have any questions or concerns you can always email us at support@fotostrap.com and we will be sure to take care of you.
Make the FOTOstrap your own by choosing your monogram! This is a great way to make the camera strap a personalized gift for yourself or another! You can choose a traditional monogram, initials, single letter, first name, last name, an inspiring word, quote, verse, sorority letters, the sky is the limit! Check out our inspiration page here for ideas: http://fotostrap.com/pages/monogram
*For all monogramming, please type in the field EXACTLY how you want to monogram to read (define upper and lower case). You can also email support@fotostrap.com with your order number and confirm exactly how you want your monogram to read.
All monogramming goes on the leather ergonomic shoulder pad. The monogram will be centered and scaled proportionally.
No, FOTO's designers will center and proportionally scale your logo on the strap and will use best knowledge of design to make your strap look its best.
Please follow these instructions as stated:
- Choose your strap
- Checkout and click "Add Monogram"
- Click "Add to Cart"
- You will be taken to the shopping cart and type in "Special Instructions" Then type (Your Name) will send FOTO the business LOGO via email. Please describe the business logo and state the company name.
- Checkout
- You will receive and order confirmation in your email with your order number. Please take that number and write an email to: support@fotostrap.com titled Business Logo Monogram and state your name, order number and upload your business logo.
- FOTO Acceptable File Formats: only VECTOR black artwork created in Adobe Illustrator (.ai), Corel Draw (.cdr) and saved as .ai, .eps or .cdr files are conductive to our methods of monogramming. Save as version 10 or lower. Convert all font/type to curves and outlines, we will not adjust your file so please only checkout when you have and EPS file of your logo. Please consult with your graphic designer to retain the proper EPS file format.
- IF YOU DO NOT HAVE A CORRECT EPS FILE, PLEASE CONSULT YOUR GRAPHIC DESIGNER OR YOU CAN PAY TO HAVE YOUR FILE CONVERTED BY USING THIS HELPFUL SITE LISTED BELOW. FOTO CANNOT MODIFY YOUR ARTWORK. www.camerareadyart.com
Yes! The shoulder pad can easily be removed.
FOTO is committed to giving and with every strap sold FOTO will donate 10% of each sale to Fotolanthropy. Fotolanthropy is a non profit organization that gives portrait session and short films to inspiring people who have faced adversity. Fotostrap is excited to help fund this great company that is using their cameras for good. To learn more, please visit www.fotolanthropy.com
How much does fotostrap give to Fotolanthropy?
Currently, fotostrap gives a substantial portion of its proceeds to Fotolanthropy due to fotolanthropy’s funding needs and requirements. As fotostrap sales grow and Fotolanthropy matures as an organization, we estimate that approximately 10% of our gross sales will be given to Fotolanthropy.
Duck fabric is very durable and long lasting. If you are wishing to know to care for your strap and how to clean it, we would recommend spot cleaning with a generic fabric cleaner. Avoid any cleaner that contains bleach, as this will affect the color of the strap. Apply cleaner and gently wipe with water. Be mindful to not get the leather wet as this will leave a mark on the leather. As for cleaning and maintaining the leather, any leather cleaner will work wonderfully.
FOTO offers both Domestic and International shipping.
Domestic – United States Shipping
Please allow up to 2-3 weeks for your strap to be delivered to you. Monogrammed straps take 3 weeks due to the customization. Items are shipped USPS first class parcel for a $7.50 USD flat rate. You will receive a tracking number once your order has shipped.
International – Outside of the United States
Please allow 3-5 weeks for your strap to be shipped to you. Items are shipped USPS international priority for $19.00USD. You will not necessarily receive a tracking number with your international order. All international customers are responsible for appropriate and applicable laws, customs, tariffs, and fees within their given country. Once a product is shipped internationally, FOTO is no longer responsible for goods shipped.
Retail Locations:
United States
Australia
Germany
South Africa
Orms *coming soon
